Your data rights under GDPR.
Despo Cross is committed to transparency and compliance with data protection laws in the United Kingdom and the EU.
Request support
Email [email protected] to submit a data request or ask about GDPR practices.
Lawful basis for processing
We process personal data based on consent, contractual necessity, and legitimate interests related to providing pet supply services and improving guidance materials.
Right of access
You may request a copy of the personal data we hold about you. We provide responses within the timeframes required by law.
Right to rectification
If any information is inaccurate or incomplete, you can ask for corrections and we will update our records.
Right to erasure
You may ask us to delete your personal data when it is no longer required, except where legal obligations require retention.
Right to restrict or object
You can request that we limit processing or object to certain uses, such as analytics or retention for service history.
Data portability
Upon request, we will provide your data in a structured, commonly used format when feasible.